Frequently Asked Questions

At Northsocial(.ca), our current goal is to solve the problem of local discovery and community that mainstream platforms often overlook. We're building a place to celebrate local communities, businesses and creators - all across Canada. Thanks for checking us out!

We don't use personalized, engagement-maximizing algorithms. You choose who you follow, and content from those accounts is prioritized over content from accounts you don't follow. There are also public vs. private feeds, so control stays with you.

In the near future, we'll introduce optional sorting based on reactions and comments, in addition to the existing most-recent post/comment sort. We also plan to offer optional content discovery features later on, which will be clearly identified and entirely opt-in.

We follow our Terms of Service, which are enforced equally across the political spectrum.

We are working on video support in the mid-to-near future!

While we are still in discussions for how to build the messaging feature, the Private feed is only comprised of Private posts between mutual Connections. For more information on how Private vs Public, Follows vs Connections differ, please visit Northsocial.ca/Quick-Start-Guide

We actively monitor for and remove fake and bot accounts. This is an ongoing, evolving effort, and one we take very seriously. We do use AI to assist with moderation, but only to flag potential issues for human review. Content is not used to train external models and is not shared outside our organization.

Handles are used to @ mention people and to provide a shorter profile link to share with people. It needs to be a unique name without any spaces etc. You can also leave your Handle blank if you don't want one.

For now, we recommend using @name to mention them so they know who you are talking to. This is how the notification system will work in the near future!

Our app is on the way! Just waiting for final approval from the app stores.

The name is intentionally a bit tongue-in-cheek. We're fully committed to building a social platform, rooted in Canadian values. We're continuously evolving, and we're confident the platform and the community will speak for what Northsocial.ca stands for 🍁

Zynim Media Inc. is a small team based out of Chilliwack, BC. A local group of cofounders and Zynim Inc. partnered to build, launch, and grow Northsocial.ca. Zynim Inc. has supported Canadian businesses and organizations with custom software for over 30 years. For the last eight years, we have also collaborated with local municipal and education partners to host events that support new tech startups.

If you're ever in town during one of our events, we'd love to say hi and chat more about what we do! You can also reach out at any time at [email protected], and we'll be happy to answer your questions.

All your data is stored in Canada. Private information is stored and delivered from secure servers in Canada. Public content is also served from Canadian servers, but to make it load faster, we use a global delivery network (this applies only to public content).

Northsocial.ca is ready to use today — no waitlists. In keeping with our Canadian roots, we went live on Canada Day 2025!

The team would be happy to help! Please feel free to contact us at Support page, and we can get you started.